Welcome to Doorstep Pustak (doorsteppustak.com). These Terms and Conditions (T&C) govern your use of our website and services. By accessing or using our platform, you agree to comply with these T&C. If you do not agree, please do not use our services.

1. About Us

Doorstep Pustak is an online platform that enables school students in India to purchase textbooks and educational materials by selecting their educational board (e.g., CBSE, ICSE), school, and class, with doorstep delivery. We work with schools to provide accurate book lists.

2. Use of Our Services

• Eligibility: You must be at least 13 years old to use our website. If you are under 18, you must have parental or guardian consent to use our services or place orders.
• Account: You may need to create an account to place orders. You are responsible for providing accurate information and keeping your account credentials secure.
• Prohibited Activities: You may not use our website to engage in unlawful activities, violate intellectual property rights, or disrupt our services (e.g., hacking, spamming).

3. Ordering and Payment

• Order Process: Select your board, school, and class, add books to your cart, and complete payment. Orders are subject to availability and confirmation.
• Pricing: Prices are listed in Indian Rupees (INR) and include taxes unless stated otherwise. We reserve the right to modify prices without prior notice.
• Payment: We accept payments via {List of Payment Methods, e.g., credit/debit cards, UPI}. Payments are processed securely through third-party gateways.
• Order Cancellation: You may cancel your order before it is shipped by contacting us at info@doorsteppustak.com. Once shipped, cancellations are subject to our Return Policy (see Section 7).

4. Intellectual Property

All content on our website, including text, images, logos, and book lists, is owned by Doorstep Pustak or our partners and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written consent.

5. Limitation of Liability

• We strive to ensure timely delivery and accurate book lists but are not liable for delays, errors, or damages caused by third parties (e.g., couriers) or unforeseen circumstances (e.g., natural disasters).
• Our liability is limited to the order value. We are not responsible for indirect, incidental, or consequential damages arising from your use of our services.

6. Minors’ Usage

• If you are under 18, you must obtain parental or guardian consent to use our services or place orders.
• Parents/guardians can contact us at info@doorsteppustak.com to manage their child’s account or orders.

7. Returns and Refunds

Please refer to our Return Policy for details on returning products and obtaining refunds.

8. Dispute Resolution

If you have any concerns or disputes, please contact us at info@doorsteppustak.com . We will attempt to resolve issues within 30 days. Disputes are subject to the jurisdiction of courts in, India, under Indian law.

9. Policy Updates

We may update these T&C from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of our services constitutes acceptance of the updated T&C.

10. Contact Us

For questions or support, contact us at:

• Email: info@doorsteppustak.com

11. Governing Law

These T&C are governed by the laws of India, including the Consumer Protection Act, 2019, and the Information Technology Act, 2000. Any disputes will be subject to the jurisdiction of courts in India.